FAQ

Hair Care

Does color damage hair?

Not if it’s properly applied. Damage occurs only when the colorist is not experienced in the technique or knowledgeable about the product. Actually, color can be very beneficial. It adds body and texture to fine, limp hair, making it more manageable. It improves on any dull natural shade and covers gray, to help you look years younger!

How often should I color my hair?

It depends on your goal and the type of color procedure you and your colorist choose. If all you want is some well-placed highlights to enrich your existing color, upkeep is minimum, as little as three or four times a year. If you decide on an extreme color change or need to cover gray, you’ll probably have to re-touch roots every four to six weeks, since hair grows about a half-inch per month. There are techniques that allow you to go longer between touch-ups, so discuss your options with an experienced colorist.

How can I keep my color from changing?

Many things influence hair color in between visits to the salon: your shampoo, sun exposure, the type of water in your area, your styling tools (products, hair dryers, flat irons). When you come back to the salon for a re-touch, the colorist will evaluate your hair for changes and make adjustments to your formula so your color will remain beautiful and consistent.

Dry, fly-away hair?

You’re probably scrubbing your ends too much, and not moisturizing them enough. Use very little shampoo and target just the scalp, and don’t rub the ends at all. Rinse thoroughly and use a tiny bit of conditioner on the ends only, without touching the scalp.

Hard-to-style hair?

Most likely, you’re not getting the scalp clean enough, or not rinsing completely, leaving a residue. This makes styling difficult. When you shampoo, target the scalp and rinse very thoroughly. Apply just enough conditioner on the ends to make hair feel soft and tangle-free, and none at all on the scalp.

Oily scalp and dry ends?

With this combination, you’re not targeting the scalp when you shampoo, just the ends. If you have a naturally oily scalp, it’s perfectly okay to shampoo your hair daily, as long as you don’t involve the ends. Target the scalp with a shampoo formulated for oily hair, rinse thoroughly, then apply a very small amount of conditioner on the ends as a moisturizer.

Limp, unmanageable hair?

You’re probably using too much product and not rinsing enough. Target the scalp using a minimal amount of shampoo, massaging the scalp to remove all the oils, dirt and bacteria. Rinse out completely, and then use a minimal amount of conditioner to moisturize only the ends. Remember: using more product will not give you better results.

Skin and Body

What is involved in a basic facial?

Cleansing of the face, neck and all the shoulder area with a steamer, brushes and
hot towels, skin toning, appropriate masque applied and finishing with moisturizers
and home care recommendations.                     

Why are there so many types of facials?

Every client has different skin needs to achieve balance of their skin.

How often should I receive a facial?

Monthly appointments are recommended for best results, maintaining with
recommended home care. At minimum, at the change of every season.

Can the esthetician unclog my pores?

Yes, with special essential massage oils that attract follicular debris and the use
of a specialized facial vacuum.

How soon will I see results?

Immediate results can be seen such as smaller pores, improved skin tone and
suppleness of the skin. As with any routine, maintenance through the use of recommended home care is key!

I have sensitive skin, will a facial cause breakouts?

No, a facial will be performed for sensitive skin; any underlying debris that may be
seen has been brought to the surface and cleansed away.

What can a facial do for me?

It is deep cleansing, flushing out your pores, results- smaller pores!
it is exfoliating by removing dead skin cells, results- smoother skin!
it will even out your skin tones, results- gives skin a clean & fresh appearance!
it will balance your natural moisture level, results- softer, supple skin.
 

Is there a difference between store brand and professional products?

Yes, you will find better performance, higher quality ingredients, higher
concentration of the product (less water) and a better price per ounce or usage with
the professional products.
 

What every Bride should know:

·         Manicures should be done, prior to the wedding day to eliminate the chance of
cuticle nicks due to dryness or sensitivity.
 
·         Facials should be done at least two days prior to the wedding day to improve skin
texture.
 
·         Waterproof mascara should be provided by the bride.
 
·         Waxing is recommended two – three days prior to the event in order to eliminate
redness and swelling. If you have sensitive skin, schedule your services at least
five days prior to the wedding. Waxing rather than shaving allows the bride to have
less worry during a summer honeymoon.
 
·         Schedule highlights, color and perms at least two weeks prior just in case
treatment is not what you expected. This will allow the colorist adequate time to
make any needed changes.
 
·         Do not flat-iron your hair if you plan to have a curly hairstyle.
 
·         It is a good idea to bring your camera to your trial run so that you can make sure
that you can take a photo and bring it with you on the wedding day.
 
·         Purchase the shade of lipstick used in your bridal makeup application for
touch-ups. Cover your lips completely with liner and fill in the lip color. This
will decrease the number of reapplications.